Innovative Motorsports is located in Carson California.
All the items we sell are in stock in our 30,000 sqft warehouse.
WE DO NOT DROPSHIP FROM OTHER COMPANIES
We are closed on all weekends and major holidays. If you do not receive a response after contacting us please give us sometime to get back to you as we are also enjoying time with our family and friends.
Orders, Returns, Exchange, Cancellation Policy
All of our orders received are processed within 1 business day. Please visit "Standard Order Processing Time" on bottom of our website for more information"
We offer 30 day return policy. Please visit "Return / Exchange Policy" and "Special Case Return Policy"on the bottom of the website for more information
If you order is not shipped from our warehouse we are able to cancel your order. Generally our cut-off time is at 12pm on the following day. If your time frame is passed you will be required to start return process. We are not able to cancel your order once carrier has picked up your order and subject to return shipping and restocking charges.
Unfortunately, restocking charges are applicable due to the increased shipping costs. Innovative Motorsports, Inc. reserves the rights to charge restocking fee of 15-25% if your order is returned. It is up to management's discretion to determine the percentage of restocking fee. Which will be determined upon your initiation of return.
We use Maersk Freight (formerly known as Pilot Freight Services) for large packages and UPS and USPS for smaller Packages
Due to the size of the package we have to use freight services for our larger packages. Maersk Freight Shipping has 9 digit tracking number you can track from their website "delivers.maersk.com".
They work just like when you order appliances or furniture.
Once your order is received we will process them and ship to you within 1 business day. It will generally take 4-10 business days for Pilot to be ready for delivery. Once shipment arrives at destination Hub, Maersk will schedule delivery appointment via provided phone number and deliver your package.
Please be sure to inspect your package for any visible damage or signs of open box.
Both appointment and adult signature is required upon delivery.
We offer FREE SHIPPING to most of our products if you are located lower 48 connected States. Generally Shipping price is built into the price of the product.
Due to package dimension and weight we are not able to offer international shipping on most of our items. If you have any questions regarding to possibility of international shipping please contact us at firstname.lastname@example.org
Yes, we offer pickup services with appointment only. Please select Pickup option and schedule pick up time with our sales team.
Products and Pricing
Majority of the products are made from Korea and Taiwan. We refuse to do business with Auto Parts and accessories from China due to the complications and quality. If they are from other countries It would be stated on the listing.
All prices are subject to change without notice. In the event that an incorrect price is listed or advertised, Innovative Motorsports, Inc. reserves the right to refuse and cancel orders at anytime.
Often times we are able to offer price match unless it is from marketplace. However, this is only if we can verify that the products are identical to our stock. Innovative Motorsports, Inc. reserve the right to refuse any offers or price match from competitor.
For anytime or any reason we do not sell or use your personal information. Your information is used to contact you and you only.
Yes, we may offer sponsorship to any enthusiast just like us. Please email at email@example.com with your information including name, email, phone number, year, make, model, city, state, Instagram page, Youtube Channel, and your future plans with your vehicle.
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